FAQs

Q: What are the opening hours?

A: Opening hours are 10am – 5pm daily.

Q: How do I get to the Home Show?

A: Find public transport options and parking information here.

Q - Is your venue COVID-Safe?

A – Yes! The Perth Home Show is an approved COVID-Safe event. We keep a close eye on each state’s current health advice, and continue to monitor our COVID-Safe policies on an ongoing basis.

 

At the Show, we partner with Perth’s premier exhibition venue, PCEC, to host our event in the cleanest and safest way possible. Our venue partners offer spaces that are not like other indoor locations, featuring massive spaces with high ceilings and state-of-the-art air filtration systems that can provide ventilation rates as high as 100% outside air. For more information, please contact venues regarding ventilation in Perth.

Q: Can I buy from the stallholders at the Home Show?

A: Yes! Most exhibitors will be selling their products at the Home Show usually at a special Home Show discount.

Q: How do I get tickets for the Home Show?

A: Tickets are currently available. Get your tickets here – https://bit.ly/3MQeuBm

Q: Is my ticket valid for all days of the Home Show?

A: Your Home Show ticket will gain you access to the Show on any day and session of your choosing.

Q: Is there an ATM available at the Home Show?

A: Yes, however sometimes you need to join a very long queue, so we recommend getting cash out before you arrive at the Home Show.

Q: Is there a cost to attend one of the seminars / lectures?

A: All our seminars are free to attend and seating is available on a ‘first come’ basis.

Q: Are there cloakroom facilities?

A: No, there are no cloakroom facilities available onsite.

Q: Is there a café / food available at the Home Show?

A: Yes, there are large cafés at all our Home Shows, with plenty of vegetarian food also available.

Q: I purchased a ticket online, but the ticket and/or confirmation receipt didn’t come through to my email.

A: Firstly, please check your junk email box as the email may have been sent there. If not please click here

and fill out your details so your ticket can be sent again. If that doesn’t work within 24 hours contact us on 03 9276 5555 or email [email protected] and we can send you through another copy.

Q How do I change the day of my ticket?

A: Your ticket will work on any day or time so if you are planning to come before or after your registered time there is no need to change ticket details. If you prefer to change your ticket day click here and once submitted a customer service representative will be in touch to help.

Q I need general help/information regarding my ticket where do I go?

A: Click this link and submit an enquiry. A customer service representative will be in contact.

https://tickets.lup.com.au/help/requesthelp/2001?cat=CAT-REGISTRATION

 

Q: Do I need a ticket if I belong to the building trade?

A: All visitors require a valid ticket for entry.

Q: Do children require a ticket?

A: Children under 14 get free entry into the Home Show and do not require a ticket.

Q: Is parking available at the Show?

A: There is parking at the venue, and there are several parking garages in the area. Visit our “Getting There” page for more information!

Q: Who is the organiser of the Show?

A: The Perth Home Show is organised by Exhibitions & Events Australia. To learn more about us, visit our “Contact” page.