FAQs

Q: What are the opening hours?

A: Opening hours are 10am – 5pm daily.

Q: How do I get to the Home Show?

A: Find public transport options and parking information here.

Q: Can I buy from the stallholders at the Home Show?

A: Yes! Most exhibitors will be selling their products at the Home Show usually at a special Home Show discount.

Q: How do I get tickets for the Home Show?

A: You can register for your FREE ticket here! We recommend registering for your free tickets prior to attending the Home Show to save time when you arrive.

Q: Is my ticket valid for all days of the Home Show?

A: Yes! Your ticket can be used for a single entry each day of the Home Show.

Q: Is there an ATM available at the Home Show?

A: Yes, however sometimes you need to join a very long queue, so we recommend getting cash out before you arrive at the Home Show.

Q: How do I pre book a session time at with an Expert?

A: The Ask an Expert pre-bookings are available via the website a few weeks out from the show. Limited times will be available for pre-booking online, with all other times available for booking at the Show.

Q: Is there a cost to attend one of the seminars / lectures?

A: All our seminars are free to attend and seating is available on a ‘first come’ basis.

Q: Are there cloakroom facilities?

A: No, there are no cloakroom facilities available onsite.

Q: Is there a café / food available at the Home Show?

A: Yes, there are large café’s at all our Home Shows, with plenty of vegetarian food also available.

Q: I purchased a ticket online, but the ticket and/or confirmation receipt didn’t come through to my email.

A: Firstly, please check your junk email box as the email may have been sent there. If it is not there please contact us on 03 9276 5564 or email [email protected] and we can send you through another copy.

Q: Do I need a ticket if I belong to the building trade?

A: All visitors require a valid ticket for entry. You can register for your FREE ticket online here.

Q: Do children require a ticket?

A: Children under 14 get free entry into the Home Show and do not require a ticket.

Q: Is parking available at the Show?

A: There is parking at the venue, and there are several parking garages in the area. Visit our “Getting There” page for more information!

Q: Who is the organiser of the Show?

A: The Perth Home Show & HIA Home Show are organised by Exhibitions & Events Australia. To learn more about us, visit our “Contact” page.

Coronavirus update

EEA have been monitoring the progress of the COVID-19 Coronavirus outbreak. Outlined are health and safety recommendations from WHO (World Health Organisation) and the Australian Government, as well as PCEC’s practises to ensure the event runs smoothly and safely.

The Perth HIA Home Show will be going ahead as scheduled.

Health & Safety FAQs

Has PCEC established policies for preventing the spread of disease in the venue?
PCEC will be increasing sanitation across high-volume touchpoints, including restrooms, lifts, entrances/exits and bannisters within the venue. Hand sanitiser dispensers are located throughout the venue. Signage has been installed throughout the venue, encouraging good hand hygiene and coughing etiquette. PCEC recommends a ‘no-handshake policy’ amongst your guests and suppliers. AVPartners, our preferred AV supplier, will be regularly disinfecting microphones, lecterns and clickers for their events, throughout the venue.

What can PCEC clients put in place to protect guests and their suppliers against coronavirus?
Encourage their staff, guests and suppliers to practice good hygiene to protect against infections. Advise exhibitors on implementing effective cleaning and disinfection of stands. PCEC recommends a ‘no-handshake policy’ amongst your guests and suppliers.

Does PCEC have a dedicated response plan?
Spotless holds the operating license for the Perth Convention and Exhibition Centre. Spotless and the Zero Harm team have prepared a dedicated response plan, if in the event, the current situation worsens. PCEC will enact to a response plan, as advised by State and Federal Government agencies.

In the event of a possible infection, does PCEC have plans in place to provide essential services to guests/attendees?
PCEC services will continue ‘business as usual’ to deliver events to our customers, unless otherwise advised by either a State and Federal Government Agency.

What training has PCEC staff received on personal preventative measures, such as personal hygiene and frequent hand washing?
Staff are trained in personal hygiene, as part of our venue inductions and food handling procedures. We are conducting refreshers for our teams, together with additional signage and sanitising units deployed in our service areas.

What procedures are in place to verify if a PCEC staff member is sick? Have your staff been informed to stay home if sick?
PCEC staff have been advised that should they show signs of COVID-9, we shall follow current government guidelines of quarantine and reporting.

Should it become a necessity, does PCEC have onsite medical support or arrangements with a medical transport company to transport large numbers of sick guests/attendees?
PCEC’s Zero Harm team are engaging with medically professional organisations to provide medical assistance for PCEC, should we be required to enact mobilisation.

For the latest advice and information

State Government’s response to the Coronavirus (COVID-19) outbreak, please visit the WA Department of Health website

Federal Government’s response to the Coronavirus (COVID-19) outbreak, please see the Department of Health’s website